Privacy Policy

Introduction

Sottiricon ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sottiricon.com and use our bike rental services.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a bike rental reservation
• Subscribe to our newsletter
• Contact us with inquiries
• Participate in surveys or promotions

The personal information we collect may include:

• Name and contact information (email address, phone number, postal address)
• Date of birth and identification details
• Payment information (credit card details, billing address)
• Driver's license or ID verification for bike rentals
• Emergency contact information
• Preferences and feedback

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and navigation paths

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

• Processing bike rental reservations and payments
• Verifying your identity and eligibility
• Providing customer support and assistance
• Managing your account and preferences
• Facilitating bike pickup and return processes

Communication

• Sending booking confirmations and updates
• Providing important service notifications
• Responding to your inquiries and requests
• Sending marketing communications (with your consent)
• Conducting customer satisfaction surveys

Business Operations

• Analyzing usage patterns and improving our services
• Detecting and preventing fraud and security threats
• Complying with legal obligations and regulations
• Conducting internal research and development
• Managing inventory and fleet operations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors for secure transaction handling
• Customer relationship management systems
• Email marketing and communication platforms
• Analytics and website optimization services
• Insurance providers for coverage purposes

Legal Requirements

We may disclose your information when required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Investigate potential violations of our terms of service
• Respond to claims of illegal or harmful activities
• Protect the rights and safety of our users and the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will provide notice of such changes and any choices you may have regarding your information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Secure payment processing systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:

• The nature of the information collected
• Legal and regulatory requirements
• Potential for legal claims or disputes
• Business and operational needs

When we no longer need your personal information, we will securely delete or anonymize it.

Your Rights and Choices

Under applicable data protection laws, including GDPR, you have certain rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a structured, machine-readable format
• Transfer your data to another service provider

Correction and Updates

• Correct inaccurate or incomplete information
• Update your account preferences and settings

Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data in certain circumstances
• Object to processing based on legitimate interests

Marketing Communications

• Opt out of marketing emails at any time
• Manage your communication preferences
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions recognizing equivalent protection levels
• Certification schemes and codes of conduct

Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We are not responsible for the privacy practices or content of third-party websites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes
• Providing notice through our services

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supervisory Authority

If you are located in the European Union and have concerns about our data practices that we cannot resolve, you have the right to lodge a complaint with your local data protection authority.

For UK residents, you can contact the Information Commissioner's Office (ICO):

This Privacy Policy is effective as of the date listed at the top of this document and applies to all information collected by Sottiricon through our website and services.